Privacy Policy
At Xoss Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, shop online, or purchase from our physical store.
1. Information We Collect
We may collect the following information:
Personal details (name, phone number, email address, delivery address)
Order and purchase information
Payment-related details (we do not store card or mobile banking credentials)
Communication details when you contact us via phone, email, or social media
2. How We Use Your Information
Your information is used to:
Process and deliver your orders
Communicate order updates and customer support
Improve our products, services, and website experience
Send promotional offers (only if you choose to receive them)
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
Information may be shared with trusted third parties (such as delivery partners) only to complete your order.
We may disclose information if required by law or legal authorities.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.
5. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze website traffic.
You may choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Opt out of promotional communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. Xoss Mart is not responsible for the privacy practices or content of those sites.
8. Policy Updates
Xoss Mart reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone:8801625318666
Email: info@xossmart.com
Xoss Mart – Where Every Product Feels Special.
